Version 1.0 · Frozen text

Mitra Partner Guidelines

These Guidelines clarify how to operate as a Mitra Partner under your Partner Agreement. They are not the agreement itself, they are the practical playbook that goes alongside it.

Describing Mitra accurately

When you talk about Mitra to families, please describe what's actually on our website. We've worked carefully on the language because honesty is the foundation of trust.

You may say:

  • Mitra is an AI tutoring companion that works with students over text message on Telegram.
  • Mitra was built first for kids with ADHD and is patient, non-judgmental, and student-led.
  • Sessions are short (typically 10-15 minutes) and can happen any time the student wants.
  • Mitra remembers the student over time and picks up where they left off.

You may not:

  • Promise specific learning outcomes, grade improvements, or test score gains.
  • Claim Mitra replaces human tutoring, therapy, or any clinical service.
  • Imply endorsement by any school, district, government body, or regulatory authority that we don't actually have.
  • Claim Mitra is HIPAA-compliant or a certified mental health tool. She isn't either.

Mitra's name, logo, and marks

You may use Mitra's name, logo, and short tagline in your own marketing materials when referring families to Mitra (flyers, your website, your email signature). Please:

  • Use the official logo files we provide. Don't recreate or modify them.
  • Don't combine Mitra's marks with another company's marks in a way that suggests joint branding.
  • Don't register or attempt to register any domain, social handle, or trademark that includes "Mitra" or a confusingly similar variant.

If you'd like a co-branded one-pager for your community, ask. We're happy to make one.

What you can upload to Mitra's bookshelf

You can upload curriculum materials your referred students will be working with: worksheets, problem sets, chapter scans, your own lesson outlines, slide decks, study guides.

Please don't upload:

  • Copyrighted textbooks you don't have a license to redistribute. (Scanning a chapter for a single student's homework session is generally fine; uploading a whole textbook isn't.)
  • Materials that contain other students' names, grades, or identifying information.
  • Anything you don't have the right to use.

If you're not sure whether something is okay to upload, ask before uploading.

Privacy

We don't share session transcripts with anyone, not parents, not partners. You won't see what individual students say to Mitra. You will see aggregate, non-identifying signal about how your materials are landing.

If a family chooses to share their child's progress report with you directly, that's their choice. Don't ask Mitra for individual student information; we won't provide it.

When something isn't working

If a referred family is having trouble, or you have feedback on the product, or you've spotted a bug, email Admin@mitratutor.com or reach the founder directly at george@mitratutor.com. We respond within a business day.

Updates to these Guidelines

We may update these Guidelines from time to time. Material changes will be communicated by email at least 14 days before they take effect. The current version is always available at /en/partner-guidelines.html, and the version you accepted is preserved at its versioned URL.

Version 1.0. This is the frozen text of v1.0; subsequent versions will be published as separate documents.